Charles Schwab Corporation

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Job Locations US-TX-Austin | US-CO-Lone Tree | US-NJ-Jersey City | US-AZ-Phoenix | US-TX-Westlake
The CS&S Business Management organization supports multiple business units across Schwab by optimizing experiences through the modernization of contact center technologies. Our Interaction Analytics Team (IAT) empowers leadership to make data driven decisions using all available data to examine our client journeys. This team is responsible for providing insights and making actionable recommendations that improve products, processes & procedures across the company. Our mission is: “Analyzing the voice of our clients and collaborating with the business. Our passion for our work informs, impacts and influences our business partners. ”Our small team is embedded in the contact center to be closest to the users we serve and our larger, collective teammates are incredibly talented analysts, UX researchers/designers, developers, and product owners.    
Requisition ID
2021-72729
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Requisition Post Information* : Post End Date
8/20/2021
Job Locations US-CA-San Francisco | US-TX-Austin | US-CO-Lone Tree
Charles Schwab Digital Services is responsible for delivering innovative, best-in-class solutions.  We are obsessed with solving customer needs.  We want every interaction to be simple and easy.  We collaborate with user experience and design, business and technology partners across the enterprise to build software experiences our users are passionate about.   We are looking for product and customer champions to help us craft the future of Schwab’s digital platforms.  We are on a journey to build the future of financial services.  We help our retail clients plan for their future, and they are passionate about the tools and experiences we provide.  We provide independent advisors access to digital tools designed to attract and retain clients, as well as profitably grow, contend and succeed in their business efforts.  Are you interested in shaping the product roadmap and vision that impact millions of users?  Are you obsessed with solving customer needs and passionate about the full end-to-end client experience?  Are you a systems-level problem solver that cares about the details?  We would love to talk to you about this role!   The team is responsible for: - Strategy– Setting lofty and clear production vision for designing re-usable utilities across multiple journeys. - Execution - On all aspects of technology product development including the definition, creation, development and implementation through a prioritized backlog of product features - Client Focus– Develop a deep understanding of the target market, build close relationships with key partners and define a business strategy for cross-enterprise utilities    - Partnership - Support client-facing employees in delivering for our clients (specifically web and mobile strategies) by integrating the end to end client experience
Requisition ID
2021-72463
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-CA-San Francisco | US-CO-Lone Tree | US-TX-Austin
Your opportunity:   Charles Schwab's Digital Services division is responsible for leading digital disruption on behalf of investors and advisors. We are obsessed with solving customer needs. We want every interaction to be simple and easy. We collaborate with user experience and design, business and technology partners across the enterprise to build software experiences our users are passionate about. We are on a journey to build the future of financial services and transform the way we work to get there - further integrating Design Thinking techniques with Agile development practices. Our mission is to drive a significant step-change in our time to market and build more integrated client-centric experiences via cross-functional coordination and ownership.   The Digital Investing and Reporting team defines the offer strategy and client experience for our Motif Investing technology and delivers innovative, best-in-class new client offers across various platforms; and drives growth of the offers. This team is mandated to launch Thematic Investing and Direct Indexing product offers.   The team focuses on: - Strategy & Client Experience - Envision the future and define the roadmap for digital investing products at Schwab; design compelling client experiences for our digital experiences - Execution - Coordinate with business partners to execute on our client and rep experience; Own all aspects of product development including the definition, offer development, implementation and experimentation through a prioritized backlog of product features - Analysis - Proactively analyze data to uncover insights that drive business value and impact - Partnership - Building close relationships with key partners and supporting client-facing employees in delivering (specifically web and mobile strategies) through an integrated end-to-end client experience The Senior Manager will report to the Senior Team Manager, joining efforts in supporting client experience aspects in a variety product offerings and solutions. This role is charged with delivering thoughtful, insightful, high-impact contributions across a range of “high-stakes” critical initiatives. This individual must be a self-starter, curious, strategic, execution focused, a creative problem solver, able to communicate with influence in both written and oral manners, able to prioritize resources effectively, develop clear, data-driven insights and analyze information for clear, fact based decisions while cultivating strong partnerships.
Requisition ID
2021-72315
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-TX-Westlake | US-AZ-Phoenix | US-TX-Austin
The Operational Services organization at Schwab partners with teams across the firm to deliver on service promises to Schwab clients. We are responsible for best-in-class service, protecting and safeguarding the assets of the firm and our clients, all while increasing scalability and efficiency.   Within Operational Services, the Transformation Solutions Team (TST) is a cross-functional group that is helping to drive transformation across Operational Services and the broader firm. We use a variety of methodologies, tools and capabilities to drive large-scale change. We partner with teams across Schwab to deliver best-in-class experience, service, and processing solutions for our clients and advisors.   TST stewards Schwab’s Smart Processing strategy, which is at the center of Schwab’s sustainable competitive advantage. Smart Processing requires end-to-end, ecosystem strategy, vision, planning, and execution. This drives tangible near-term benefits for Schwab and our clients, including greater scale via increased levels of automation, greater clarity into operational processes, and more efficient and personalized service. Smart Processing also drives our long-term strategy through creation of data assets that will power AI and Machine Learning applications leading to even greater scale, personalization, and speed to market for Schwab’s next generation of products and features.   As the Transformation Solutions Program Director, you support the strategy development and daily execution of the TST’s enterprise technology platforms and end-to-end transformation value streams. You will drive coordination, prioritization and partner management across the Smart Processing strategy, working with leaders across Operations, Digital Services, Retail, Advisor Services, Technology, the Project Management Office and others to create structure enabling clear communication and visibility into the program. This role is responsible for program communications, intake and prioritization processes, delivery excellence, consolidating team roadmaps and schedules, collaboration across cross-organizational teams, identification and management of risks, facilitation of governance and partner forums, delivering on special projects, and continuous improvement for all aspects of program management. As a result, you will be a trusted advisor to the entire TST Leadership Team, and a key integration point to the broader Schwab ecosystem.
Requisition ID
2021-72281
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Requisition Post Information* : Post End Date
8/31/2021
Job Locations US-TX-Austin | US-TX-Westlake
Are you all about leveraging data to provide customers better products and grow business? Then we want you!   This is a great opportunity to apply your craft as a data scientist while working with business partners to drive data-driven solutions. Our large client base and multi-channel transaction volume offers a fertile data environment to uncover new insights and answers to key business questions. Our dynamic business generates many questions that provide lots of opportunity to get deep in data and have real impact.   We are looking for qualified candidates to design and implement scalable machine learning solutions for dynamic financial products, deliver business insights from unstructured data with clear narratives and creative visualizations. People who can work collaboratively and partner closely with the data infrastructure and platforms teams to develop tools and automation.    Data Analytics and Insight (DAI) is a smart, fun team that provides quantitative decision support to multiple business units across Schwab. We help our business partners better understand the needs and behaviors of our prospects and clients through analytics, data science, market research, and business intelligence.
Requisition ID
2021-72103
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-CA-San Francisco | US-TX-Austin | US-TX-Westlake
Do you have a passion for all things analytics?  Do you enjoy leading teams in building analytic solutions that drive bottom line business impact?  Do you thrive in a fast paced, exciting, fun environment with other like-minded analytics professionals?  Then we want you on our team!   Data, Analytics and Insight is a department within Digital Services, of over 300 team members focused on firm-wide strategic decision support, client behavior diagnostics, advanced analytics, market research, client loyalty, management reporting, and data management. Our mission is to help Schwab compete on analytics – in particular, to serve our clients and cultivate their loyalty by understanding their needs and goals better than anyone – and make strategic decisions in a data-driven, fact-based, sophisticated manner. Our services are in heavy demand due to our reputation for strong business insight, outstanding productivity, and attention to detail.   More specifically, our Schwab Asset Management Solutions (SAMS) Analytic Consulting team provides dedicated support to SAMS, which guides the strategy for platforms for investors to access 3rd party mutual funds, ETFs, managed accounts and alternative investments and is positioned for significant growth over the next 3-5 years.  The team focuses on delivering actionable insights to drive growth and help leadership make better business decisions. 
Requisition ID
2021-72086
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-TX-Westlake | US-TX-Westlake | US-TX-Austin | US-CO-Lone Tree | US-NE-Omaha
Are you all about leveraging data to provide customers better products and grow business? Then we want you!   This is a great opportunity to apply your experience as a data science leader while working with business partners to drive data-driven solutions. Our large client base and multi-channel transaction volume offers a fertile data environment to uncover new insights and answers to key business questions. Our dynamic business generates many questions that provide lots of opportunity to get deep in data and have real impact.   We are looking for qualified candidates to lead cross-functional teams of data scientists, data engineers and systems engineers to design, develop, implement and monitor scalable machine learning solutions for dynamic financial products, deliver insights from complex data structures with clear narratives and creative visualizations. People who can work collaboratively and partner closely with a cross functional team to develop, deploy, verify product quality, and maintain the predictive model lifecycle to help provide business value for the organization.   Data, Analytics and Insight (DAI) is a smart, fun team of 300+ that provide quantitative decision support to multiple business units across Schwab. We help our business partners better understand the needs and behaviors of our prospects and clients through analytics, data science, market research, and business intelligence.  
Requisition ID
2021-72055
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-TX-Austin | US-TX-Westlake | US-CO-Lone Tree
Are you all about leveraging data to provide customers better products and grow business? Then we want you!   This is a great opportunity to apply your craft as a data scientist while working with business partners to drive data-driven solutions. Our large client base and multi-channel transaction volume offers a fertile data environment to uncover new insights and answers to key business questions. Our dynamic business generates many questions that provide lots of opportunity to get deep in data and have real impact.   We are looking for qualified candidates to design, develop, implement and monitor scalable machine learning solutions for dynamic financial products, deliver insights from complex data structures with clear narratives and creative visualizations. People who can work collaboratively and partner closely with a cross functional team to develop, deploy, verify product quality, and maintain the predictive model lifecycle to help provide business value for the organization.   Data, Analytics and Insight (DAI) is a smart, fun team of 140+ that provide quantitative decision support to multiple business units across Schwab. We help our business partners better understand the needs and behaviors of our prospects and clients through analytics, data science, market research, and business intelligence.
Requisition ID
2021-72024
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-TX-Austin
Are you all about leveraging data to provide customers better products and grow business? We are looking for qualified candidates to design and implement scalable machine learning solutions for dynamic financial products, deliver business insights from unstructured data with clear narratives and creative visualizations, and partner closely with the data infrastructure and platforms teams to develop tools and automation. We have a large and diverse set of data, sourced from our extensive client base and huge volume of transactions across multiple channels. This is a great opportunity to apply your craft as a data scientist while working with business partners to drive data-driven solutions.   Data, Analytics and Insights (DAI) is a hard-working, fun team that supports multiple business units across Schwab with quantitative-based decision support. Our mission is to help our business partners better understand the needs and behaviors of our prospects and clients through analytics, data science, market research, and business intelligence.
Requisition ID
2021-71955
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Job Locations US-CA-San Francisco | US-AZ-Phoenix | US-CO-Lone Tree | US-TX-Austin | US-TX-Westlake
The Deposits and Margin Strategy and Analytics team is responsible for product analytics related to deposits and margin, for Charles Schwab Bank and for the brokerage Charles Schwab and Co. Inc.   The team consists of people with data science and econometrics/statistical backgrounds as well as some with more traditional strategy or consulting/finance backgrounds.   We are seeking a Managing Director of Cash Strategy and Analytics. This role is responsible for driving strategy, analytics, forecasting, pricing and other work related primarily to Schwab’s sweep deposits (uninvested cash in brokerage accounts) which are the largest category of deposits at Schwab.
Requisition ID
2021-71573
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Requisition Post Information* : Post End Date
8/14/2021
Job Locations US-CA-San Francisco | US-AZ-Phoenix | US-IL-Chicago | US-NE-Omaha | US-TX-Westlake | US-TX-Austin | US-CO-Lone Tree
Location:  the team is based in San Francisco and Austin which are the preferred locations, but this position may be eligible for work from other Schwab offices around the country.      The Deposits and Margin Strategy and Analytics team is responsible for product analytics related to deposits and margin, for Charles Schwab Bank and for the brokerage Charles Schwab and Co. Inc.    We are seeking a strong data analyst with excellent presentation skills to help drive strategy, analytics, forecasting, pricing and other work related primarily to Schwab’s sweep deposits (uninvested cash in brokerage accounts), which are the majority of Schwab’s deposit liabilities.   A senior manager’s responsibility could range from driving a specific work-stream supporting strategy development to owning project delivery from inception to completion. Project work will include data-driven diagnostics and might include cash balance forecasting, deposit pricing analysis, regulatory analysis, and cash behavior diagnostics.  The project work largely will involve analyzing and interpreting, for senior management of Schwab Bank and brokerage, data related to cash deposit products.   Individuals must have good partnership and collaboration skills as work typically requires a coordinated effort with team members and cross-functional business partners. The role works closely with Treasury, Finance, Planning and the Sweep Product Team. Members of the team who are highly successful demonstrate the ability to combine solid data analysis skills with strategic thinking. 
Requisition ID
2021-71503
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Requisition Post Information* : Post End Date
8/14/2021
Job Locations US-TX-Austin
Requisition ID
2021-71459
Category
Data, Analytics, Business Insights & Strategy
Job Locations US-TX-Westlake | US-TX-Westlake | US-AZ-Phoenix | US-TX-Austin | US-NE-Omaha | US-FL-Orlando
The Director of Smart Processing role is central to Schwab’s transformation efforts and the firm’s broader “Smart Processing” strategy. Smart Processing is at the center of Schwab’s sustainable competitive advantage. Smart Processing requires end-to-end, ecosystem strategy, vision, planning, and execution. When executed well, it drives tangible near-term benefits for Schwab and our clients, including greater scale via increased levels of automation and straight-through processing, greater clarity into service and operational processes, and more efficient and personalized service. Smart Processing also drives our long-term strategy through creation of data assets that will power AI and Machine Learning applications leading to even greater scale, personalization, and speed to market for Schwab’s next generation of products and features. This role is responsible for the strategy development, product vision, execution, and evolution of our most meaningful service, processing, and client experience elements (e.g. opening accounts, moving money, asset acceptance, corporate action elections, etc.). This role would be responsible for integrating technology, data, and process excellence into product strategy and execution, ensuring delivery of business value in line with the broader Smart Processing strategy. This role must build momentum for the product vision with Senior Leaders across the enterprise, while executing flawlessly through agile software development practices.  
Requisition ID
2021-71401
Category
Data, Analytics, Business Insights & Strategy
Position Type
Regular
Requisition Post Information* : Post End Date
8/30/2021

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