Charles Schwab Corporation

Scrum Master, CSM

Job Locations US-AZ-Phoenix
Requisition ID
Posted Date
2 months ago(8/2/2021 10:21 PM)
CO Salary Range
$101,400 - $165,400
Position Type
Full time

Your Opportunity

The Banking Technology organization provides strategy and technology partnership to Schwab Bank, the 14th largest bank in the U.S. Our strategy and technology partnership ensures the delivery of a best in class set of applications selected and designed to support key banking products and services for our clients.


The application portfolio is a combination of SaaS and in-house developed applications. This position will be responsible for delivering high quality solutions that meet business objectives in a flexible, collaborative and rapidly changing delivery environment. It requires highly motivated and focused developers curious to build new and innovative solutions for our Clients. 

What you are good at

You will play a key role in the following areas:


Strategic Level:

  • Interact, communicate, and manage portfolio and program level expectations with Technology, Business and Operations executives and leaders.
  • Collaborate with Product leaders on vision and roadmap to understand, plan and facilitate Agile/Scaled Agile release planning sessions.
  • Assist Engineering leadership to create innovative information radiators and progress reports at Portfolio and Program levels for Technology, Business and Operations partners.
  • Coach and mentor Product Owners and Scrum and Kanban teams within the Bank organization so that they become empowered and self-organized users of Agile SDLC on Distributed Agile teams.
  • Proactively follow and implement industry trends to help the organization continuously improve.

Tactical Level:

  • Proactively lead the effort in developing and maintaining Bank standards, tools, and best practices in the Agile framework.
  • Work with other Scrum Masters in the overall Technology organization to increase the effectiveness of Agile application.
  • Lead multiple Agile teams within Bank to make measurable, continuous improvement in their use of Agile ceremonies and practices.
  • Facilitate and ensure optimized adherence and implementation of all Agile ceremonies and practices on a day-to-day basis.

What you have


  • Bachelor's degree in related discipline or equivalent work experience.

Professional Experience:

  • 5+ years of current experience as a Scrum Master working with cross-functional leaders and team members.
  • 7+ years of experience in the technology industry working with remote and onshore/offshore team members on complex, enterprise level products.
  • Hands-On experience with implementing Agile (Scrum and Kanban) and Scaled Agile.
  • Current “Certified Scrum Master” (CSM) certification is required. PMP in addition to CSM is a plus.
  • Hands on expertise at the administrator level using Agile Lifecycle Management (ALM) tools in the Atlassain family i.e. JIRA, Confluence etc. is required. SharePoint and Clarity expertise in addition to Atlassain is a plus.
  • Experience with Agile enterprise tools such as AgileCraft is a plus.
  • Previous hands-on experience as an Agile leader in a distributed team setting is a plus.
  • Previous hands-on experience as an Agile leader on a Platform modernization project i.e. taking existing applications to cloud solutions is a significant plus.
  • Previous hands-on experience in a financial service setting i.e. bank/broker/dealer services, Investor services, wealth management is a significant plus.

Skill Sets:

  • Proven ability to influence without direct authority.
  • Excellent interpersonal skills and ability to work with diverse personality types.
  • Ability to understand and explain technical issues at a high level.
  • Exceptional communication, organization, and facilitation skills.
  • Ability to lead, mentor and coach cross-functional teams to reach their highest potential.
  • Strong negotiation and conflict resolutions skills, collaborative approach to driving results.
  • Strong analytical and problem-solving skills with a high attention to detail.


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Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.


Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further. 


Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.


Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at or call 800-275-1281.


TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.