Charles Schwab Corporation

Sr Business Analyst, Business Process Transformation

Job Locations US-TX-Westlake
Requisition ID
2020-64059
Posted Date
1 month ago(7/9/2020 1:45 PM)
Category
Risk & Regulatory
Position Type
Full time

Your Opportunity

The Business Process Transformation team at Schwab is a cross-functional group that is helping to drive transformation across the firm.  We use a variety of methodologies, tools and capabilities to drive large-scale change.  Alongside our business and technology partners, we are responsible for protecting and safeguarding the assets of the firm and our clients while continuing to increase scalability, efficiency, and service experience.

 

As a Business Analyst for our Smart Processing Ecosystem, you will play a critical role in identifying, prioritizing, and solving complex problems while partnering with business, technology and other stakeholders to deliver solutions that provide value for Schwab and our clients.

 

Smart Processing requires an end-to-end solution for ecosystem strategy, vision, planning, and execution.  When executed well, it drives tangible near-term benefits for Schwab and our clients, including greater scale via increased levels of automation and straight-through processing, greater transparency into service and operational processes, and more efficient and personalized service.  Smart Processing also drives our long-term strategy through creation of data assets that will power AI and Machine Learning applications leading to even greater scale, personalization, and speed to market for Schwab’s next generation of products and features.

What you are good at

  • Partnering with a Product Owner to establish a vision and execution strategy
  • Gathering, documenting and validating requirements as user stories, translating functional requirements to technical requirements, and identifying scalable solutions
  • Highlighting product features and explaining user stories in a manner clearly understandable to the development team
  • Collaborating with cross-functional teams and end-users to create solutions that delight, deliver value, and are synergistic to product roadmaps and future-state vision
  • Working with leaders in communications, field integration, product development and the business to drive successful implementations of process redesign initiatives
  • Coordinating development, testing, and implementation of solutions with vendors as needed
  • Monitoring the progress of product development, and assisting with product release planning and testing
  • Identifying technology and design issues, coordinating team members and driving resolution across multiple teams and stakeholders
  • Demonstrating a pragmatic approach to product design and delivery; a ‘bias to action’ and a positive attitude when approaching complex situations

What you have

This role requires a highly motivated, organized, and experienced business-focused technology individual with a proven record of software delivery in a rapidly changing agile environment.

  • Demonstrated experience as a Business Analyst with track record of delivering innovative and strategic business process requirements for software solutions delivery
  • Ability to articulate new product features and capabilities in clear use cases
  • Proficient user of JIRA and Confluence tools
  • Solid experience and understanding of Agile in developing epics, themes, user stories, supplementary requirements, and business rules
  • Strong interpersonal, analytical, problem-solving, influencing, prioritization, decision- making and conflict resolution skills
  • Excellent written and verbal communication skills
  • Bachelor’s degree, preferably in technical field
  • Experience working in the financial services industry is a plus
  • Experience in Pega 8.X and Pega LBA certification is a plus
  • SQL, Python and/or Tableau skillset highly desirable but not mandatory for the role
  • 5+ years of experience in technical analysis or operations experience with an asset or investment management firm with a focus on data-related functions; highly preferred

Why Schwab?

At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you. Hear from employees: What’s it like to work at Schwab! The benefits of working at Schwab: a package designed to empower your health, wealth, career and life. Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see the policy.) Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace. We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.

 

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Why Schwab?

At Schwab, “Own Your Tomorrow” embodies everything we do! We are committed to helping our employees unleash their potential and achieve their dreams. Our employees get to play a central role in disrupting a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. We’re a modern financial services firm that stands apart from the industry, where you can go as far as your ambition takes you.

Hear from employees: What’s it like to work at Schwab!

The benefits of working at Schwab: a package designed to empower your health, wealth, career and life.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued.

As an equal employment opportunity employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. (Please click here to see policy.)

Schwab is also an affirmative action employer, focused on advancing women, minorities, veterans, and individuals with disabilities in the workplace.
We believe diversity and inclusion are part of our success as a company and our purpose of serving every client with passion and integrity.