The Business Process Transformation team at Schwab is a multi-functional group that is helping to drive transformation across the firm. We use a variety of methodologies, tools and capabilities to drive large-scale change. Alongside our business and technology partners, we are responsible for protecting and safeguarding the assets of the firm and our clients while continuing to increase scalability, efficiency, and service experience.
The Senior Business Analyst role is central to Schwab’s transformation efforts and the firm’s broader “Smart Processing” strategy.
Smart Processing is at the center of Schwab’s sustainable competitive advantage. Smart Processing requires end-to-end, ecosystem strategy, vision, planning, and execution. When executed well, it drives tangible near-term benefits for Schwab and our clients, including greater scale via increased levels of automation and straight-through processing, greater openness into service and operational processes, and more efficient and personalized service. Smart Processing also drives our long-term strategy through creation of data assets that will power AI and Machine Learning applications leading to even greater scale, personalization, and speed to market for Schwab’s next generation of products and features.
As a Senior Business Analyst for our Smart Processing Ecosystem you will need to work closely with our Product Managers & Process Experts to translate their Vision and Strategy into functional epics / epic level acceptance criteria that can be consumed, prioritized and actioned by several platform level Scrum Teams that constitute a Smart Processing Engagement. (Eg. Account Open, Move Money, Cost Basis Etc.)
You will also be responsible to create System Interaction Diagrams (Functional), User – System Interaction process flows and other functional requirement artifacts as needed at the Smart Processing engagement level. The artifacts you create should be clearly understood by the underlying platform teams and enable them to create effective platform level functional requirements.
You will play a critical role in RPD (Rapid Product Design), PI Planning & Delivery process by collaborating with multiple POs, BAs and scrum teams that span several areas / technologies across the enterprise (Digital, BPM Tools, CRM Tools, Middleware & Mainframe systems) to deliver solutions that provide value for Schwab and our clients.
This role requires a highly motivated, organized, and experienced business-focused technology individual with a demonstrable record of software delivery in a constantly evolving agile environment.